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Does the library have an anonymous feedback mechanism such as a Suggestion Box or Complaints Platform?
Does the library offer training to library patrons?

1. Does the library have an anonymous feedback mechanism such as a Suggestion Box or Complaints Platform?

The library has an electronic  Suggestion/Complaints which upholds anonimity. Use this link to access https://library.gsu.ac.zw/index.php/services/suggestions-box. Or you can physicaly deposit your Suggestion or Complaint in the Suggestion Box situated in the library. 

The library treats all Suggestions and Complaints as important!

2. Does the library offer training to library patrons?

Yes, the library offers training. This is refered to as Information Literacy Skills Training (ILS). The GSU Library Staff offers the following guidance and training:

- Effective Literature searching using both print and electronic resources;
- Electronic referencing using Tools such as Mendeley and Zotero;
- User education amongst other trainings 
If interested in having any of the above sessions done for you either individually or as a group, fill in the form provided on this link https://library.gsu.ac.zw/index.php/services/information-literacy-skills-and-training
 

 

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