To support heritage based education at Gwanda State University by providing access to high quality information resources and services that facilitate learning, teaching, research, community service, innovation and industrialisation mandates.

• Integrity–Library staff will uphold strong moral principles in their conduct.

• Professionalism – Library staff commit themselves to executing their duties proficiently & putting user needs first in all they do.

• Customer care – Library staff will ensure patron satisfaction and delightful interaction at all times whether physically or virtually.

• Accountability–Library staff takes obligation for the services they render & services they outsource.

• Excellence–The Library shall provide services of high quality at all times.

• Teamwork– Library staff will abide by team spirit in service delivery in order to ensure user information needs are met.